SG: Daimler Financial Services Expands Digital Services to Entire Region
Daimler Financial Services Africa & Asia Pacific (DFSAAP) has finished the roll-out of its industry-leading myMBFS App in 12 markets in the AAP region. The App comes in both iOS and Android devices and is exclusively tailored for smart phones and tablet devices. DFS is the first captive financial services provider in the market to offer full mobile App coverage for mobile device users. The App is compatible with over 2,000 devices in the Apple and Google store. It was jointly developed in Singapore and managed locally to ensure market-specific functionality and is available in both English and the local language in China, Thailand, Korea and Japan. Since its launch in November 2012, the myMBFS App has had over 15,000 downloads.
Users can now locate the nearest Mercedes-Benz dealer, contact a customer service representative, customer-tailor their monthly payment plans and see current promotions from Daimler Financial Services (DFS) through iPhone, iPad and Android devices.
“Being the first auto finance company to have App coverage across the region on both iOS and Android platforms is a hugely important milestone for us,” commented Andreas Hinrichs, Director Regional Management DFS AAP. “Our customers can now decide how to interact with us from a variety of channels, whether it be via telephone or a showroom visit, desktop-based, through a mobile device and in the future even from the comfort of their vehicles. Our goal is to continuously enhance customer and dealer service and interaction using cutting-edge technology.”
DFS AAP is currently working to expand the scope of its services by including a "myAccount" functionality to allow DFS customers to manage their finance payments and accounts from anywhere at any time.
Credits: Oneshift News Team
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