Speed Up Insurance Claims With This AI-Powered Claims Bot
Allianz Insurance Singapore Pte. Ltd. (Allianz) is recognised as one of the top choices for innovative insurance solutions in Singapore, prioritising customer needs. They have proudly introduced Allison, Singapore’s first claims bot, developed in collaboration with Pand.ai, a local AI startup.
This initiative utilises cutting-edge technologies like Artificial Intelligence and Robotic Process Automation (RPA) to streamline the claims filing process, providing customers with quicker and more efficient service.
Allison goes beyond mere automation, aiming to streamline claims submission with a human-like, conversational approach. It features an integrated online-to-offline ecosystem, connecting seamlessly with authorised workshops. Since its launch in July 2023, Allison has processed an average of over 100 claims per month.
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